Time for a Rant

As my dear readers know, I am a very patient person and beyond tolerant, but occasionally one thing or another can set me off, the biggest of which is someone not doing their job well.

Sunday around 12:30 pm, nice day, food stuffs running low in the ole fridgeroonie so I head to my local grocery store that shall remain nameless (rhymes with Schmafeway). I do my thing, fill my cart, and head to checkstand number 1. All good so far. Now as a customer, I expect the person running the checkstand to actually know how to do her job (scan-beep, scan-beep, not so hard).

Then we throw her the curve ball. An item that is on sale (regularly $17.99, now $12.99). Scan-boop, Hmmmmm, that didn't sound right, she hits her cancel button and tries again. Scan-boop. I can see, right there on the screen that it is in the system, has calculated the sale, etc. all good, let's move on. But, noooooooo! Next thing I know she's got the microphone in hand, "Price check on one please." Thank goodness she kept scanning the next items while we waited the 30 seconds or so for dude number 1 to twaddle by. She shows his the item, he twaddles off to aisle 14, at least he is going to the right aisle right away, good sign. This aisle is literally 15 feet away (sorry, 5 meters away, we are in Canada after all). Five minutes later he comes twaddling back, she has finished scanning everything else, he says "twelve-ninety-nine" She puts that in, then can't decide if there is tax on it or not.

Microphone in hand, "Manager to checkstand 1 please." The line has built up behind me and I just stand there with a look of "are you f--ing kidding me?" on my face. a minute later, she wanders off to another checkstand to ask another checker. Once she's back I ask her to please check BEFORE she hits total, to ensure I am not charged twice for the item (since I did see it earlier in the day, but it has been hours since she started, and I am trying to not make her feel too bad.

"Your total is $139.56." She says
I repeat, "Did you check to make sure it is not on their twice?"
Three minutes later she has finally figured out how to scroll up and low and behold, lookie there, the item in question, normal price $17.99, sale price $12.99. But now we've done it, she has to void the item and has already hit total. "Manager to checkstand one please." Oh dear GOD! At this point I am beyond livid at her lack of skills, but I REFUSE to pay for the item twice.

Finally, about 2 minutes later dude number 2 twaddles up, he must be the manager, swipes his card, listens to her long winded explanation of what went wrong, and finally a new total.

Not once did she actually check to see if the item had scanned correctly, she just heard a different tone and dove down the rabbit hole. WOW! If she had taken literally 2 seconds to LOOK at the screen all the rest would have been moot, and I would still be mute on my blog. Food prices in Canada are already so crappy that I truly hate shopping, add ineptitude and I am just done.